Last updated: January 2026

96casino Terms & Conditions — Know the Rules Before You Play

Please take a moment to read these rules before creating an account at 96casino. No hidden clauses — everything is written in plain language so there's nothing left to guess.

Last revised: 1 January 2026 Language: Bengali Reading time: approximately 8 minutes
On This Page
  • Account Registration & Eligibility Requirements
  • Deposit & Withdrawal Policy
  • Bonus & Promotion Terms
  • Betting Rules & Limits
  • Account Suspension & Closure Policy
  • Responsible Gaming Policy

Key Terms at a Glance

6 key things you need to know at a glance

Age Requirement: 18+
You must be at least 18 years old to open an account at 96casino. Age is verified at the time of registration, and providing false information may result in permanent account closure.
Mandatory Requirements
One Account Policy
Each person may register only one account. Opening multiple accounts using the same name, phone number, or payment method is strictly prohibited and will be treated as bonus abuse.
Important
Payment & Withdrawal Policy
Minimum deposit ৳500, minimum withdrawal ৳500. Withdrawals must be processed through the same payment method used for the deposit. Withdrawals may be restricted until bonus wagering requirements are fully met.
Payment Policy
Bonus Terms
Wagering requirements apply to the Welcome Bonus and all other promotional bonuses. You must opt in to receive a bonus and complete the requirements within the specified timeframe. Any misuse of bonuses will result in cancellation.
Bonus Policy
Security & Privacy
Your personal information and payment data are protected with internationally recognised encryption standards. We do not sell or share your data with third parties. Please review our Privacy Policy for full details.
SSL Secured
Responsible Gaming
96casino supports responsible gaming. Players can set their own deposit limits, loss limits, and self-exclusion preferences at any time. Our support team is available to assist whenever needed.
Your Protection

Section 1

General Terms & Conditions

By accessing 96casino.click or creating an account, you are considered to have agreed to these Terms & Conditions. We recommend reading the full document before using the platform for the first time.

These Terms & Conditions govern the relationship between 96casino and its users. In the event of any dispute or ambiguity, this document shall serve as the final point of reference.

Important Note

By using 96casino's services, you agree to all sections of these Terms & Conditions. If anything is unclear, please contact support@96casino.click before you start.

96casino reserves the right to update these Terms & Conditions at any time. For significant changes, you will be notified via your registered email or an on-site notification. Continued use of the site after any changes constitutes acceptance of the revised terms.

Section 2

Account Registration & Eligibility Requirements

To open an account at 96casino, you must meet the following requirements:

  • You must be at least 18 years of age. Account registration by minors is strictly prohibited.
  • All information provided at registration must be truthful, accurate, and complete.
  • Each individual may open one account only.
  • Multiple members of the same household may register separate accounts; however, verification will be required if they share the same device or payment method.
  • Your account password must be kept strictly confidential. If you share it with anyone else, you will be solely responsible for any resulting losses.
If an account is opened with false information and the discrepancy is caught during verification, the account will be permanently closed and the balance may be forfeited.

To ensure account security, 96casino may request additional verification information at any time. Failure to respond may result in a temporary account restriction.

Section 3

Identity Verification (KYC)

In line with international standards and security requirements, 96casino verifies the identity of all members. This process is typically triggered before the first withdrawal or after a certain volume of transactions.

Required documents:

  • A clear photo or scan of your National ID (NID) or passport
  • A selfie holding your ID document next to your face (if required)
  • Proof of payment method ownership (e.g., bKash registration details)

KYC document verification is typically completed within 24 hours of submission. All submitted documents are stored in compliance with international security standards and are never shared with third parties.

Why is this verification required?

KYC is there to protect you. If anyone attempts to open an account in your name or withdraw your funds, this process stops them.

Section 4

Deposits & Payments

96casino currently supports all major mobile banking methods available in Bangladesh:

Payment Methods Minimum Deposit Processing Time Fee
bKash ৳500 Instant Free
Nagad ৳500 Instant Free
Rocket (DBBL) ৳500 Instant Free
  • Once your deposit reaches the 96casino wallet, any applicable bonus will be credited automatically.
  • Only payment methods registered in your own name may be used. Depositing from another person's account is strictly prohibited.
  • Once a deposit is confirmed, it cannot be cancelled.
  • If a deposit fails or is delayed, contact support immediately.
Section 5

Withdrawal & Payout Policy

Withdrawing your winnings at 96casino is straightforward and fast. The following conditions must be met:

  • Minimum withdrawal amount: ৳500
  • Standard members' maximum daily withdrawal: ৳2,00,000
  • Higher limits apply for VIP members
  • Withdrawal requests are typically processed within 15 minutes to 1 hour
  • Large withdrawals (over ৳50,000) may require additional verification — this is typically completed within 24 hours
  • 96casino does not charge any withdrawal processing fees; however, fees imposed by the payment gateway itself may apply
Withdrawals must be made using the same payment method used for the deposit. Withdrawal requests via a different method may be declined.

Account verification (KYC) must be completed before your first withdrawal. Withdrawal requests from unverified accounts will not be processed.

Section 6

Bonus & Promotion Terms

96casino offers a variety of bonuses and promotions, each with its own specific terms detailed on the relevant promotion page. General conditions are outlined below:

Welcome Bonus

  • New members only — receive a 100% Welcome Bonus on your first deposit, up to ৳10,000
  • You must opt in at the time of deposit to receive a bonus (enabled by default)
  • Wagering requirement is 10x the bonus amount — for example, a ৳1,000 bonus requires ৳10,000 in total bets.
  • Wagering must be completed within 30 days of receiving the bonus

General Bonus Policy

  • Each bonus is available once only — attempting to claim bonuses through multiple accounts will result in all associated accounts being permanently closed
  • Bets placed on certain game outcomes (such as Tie bets) may not count toward wagering requirements
  • Bonus balance cannot be withdrawn directly — it can only be used for gameplay.
  • Once wagering is complete, winnings earned from bonuses become withdrawable as cash
Tips

If you prefer not to receive a bonus, select the "Deposit Without Bonus" option at the time of deposit. Choosing not to take a bonus means there are no restrictions on immediate withdrawals.

Section 7

Betting Rules

The following general rules apply to Sports Betting and casino games at 96casino:

  • Once a bet is confirmed, it cannot be cancelled — exercise extra caution when placing live bets.
  • If a match or event is suspended indefinitely or cancelled, all related bets will be refunded.
  • If incorrect odds are displayed due to a technical error, 96casino reserves the right to void the affected bets.
  • Winnings obtained through match fixing or any other fraudulent means will be forfeited
  • Minimum bet: ৳100 for cricket and football; separate limits apply for casino games

Special Rules for Casino Games

  • In Live Casino, the dealer's decision is final — screen recording and communication with the dealer are governed by platform rules
  • If a disconnection occurs and the game result has already been determined, that result will stand
  • RNG games are regularly audited by independent third-party auditors.
Section 8

Prohibited Activities

The following activities are strictly prohibited. Any such behaviour, once detected, will result in immediate account closure:

  • Abusing bonuses by opening multiple accounts
  • Attempting to hack the system using bots, automated software, or any other manipulative methods
  • Unauthorised access or attempted access to another user's account
  • Participating in match-fixing or any form of fraud
  • Depositing or withdrawing using a third-party payment method
  • Placing bets on behalf of or for a person under 18 years of age
  • Using the platform for money laundering or processing illegal funds
In cases of suspected fraud or money laundering, 96casino will cooperate with law enforcement agencies and is obligated to share relevant information.
Section 9

Account Suspension & Closure Policy

96casino reserves the right to temporarily or permanently close an account under the following circumstances:

  • Where clear evidence of a terms violation is found
  • Failure to complete KYC verification or providing incorrect information
  • Extended inactivity (no login for more than 12 months)
  • Where fraudulent or suspicious transaction patterns are detected
  • At the player's own request (self-exclusion)

In the case of a temporary suspension, the reason and duration will be communicated by email. If an account is permanently closed, any eligible balance (excluding bonuses) will be returned, though verification may be required.

To dispute an account closure decision, write to support@96casino.click. We typically respond within 72 hours.

Section 10

Responsible Gaming Policy

96casino believes in responsible gaming — we support entertainment, not addiction. To that end, our platform offers players a set of voluntary protection tools:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits
  • Loss Limit: Betting will be automatically suspended once losses reach a specified amount
  • Session Timer: You will receive a break reminder after a set period of play
  • Cooling-Off Period: Take a break from betting for 1 to 30 days
  • Self-Exclusion: Restrict your account for an extended or permanent break

For more information on responsible gaming, please visit our Responsible Gaming View the page.

Section 11

Changes to Terms & Contact Information

96casino reserves the right to modify these Terms & Conditions, in whole or in part, at any time. For significant changes:

  • A notification will be sent to the registered email address
  • You will be notified via the site's homepage or notification bar
  • Effective from the date of change

If you have any questions about these terms, please get in touch with us:

Contact Us

Email: support@96casino.click | Live Chat: bottom-right corner of the site | Support hours: 7 days a week, 24 hours a day

If any provision of these terms is found to be invalid or unenforceable, all remaining provisions will continue to apply in full.

Frequently Asked Questions

Game Variety & Platform FAQs

96casino is currently built primarily with Bangladeshi users in mind, so the default language is Bengali. However, you can also view the app and website in English through the settings menu. To change the language, log in to your account, tap the profile icon in the top right corner, then go to "Settings". From there, select your preferred language under the "Language" option — either Bengali or English. The change takes effect immediately and your preference is saved for future logins as well. Note that changing the language in the mobile app only affects the interface language; the in-game language may be set separately — in particular, live casino dealers typically speak in English or Hindi.

No, not all slots are the same — 96casino offers several distinct types of slot games. Classic slots are the most traditional format: three reels, simple paylines, and no extra features, making them the ideal starting point for new players. Video slots are far more popular, featuring five or more reels, anywhere from 20 to 100+ paylines, and bonus features like free spins, wild symbols, and scatters. Gates of Olympus, Fortune Tiger, and Sweet Bonanza all fall into this category. Megaways slots change the number of paylines with every spin — sometimes reaching thousands — which means more ways to win and a higher level of excitement. Progressive jackpot slots add a portion of every bet into a shared pool that any player can win at any moment, and that pool can grow into crores of BDT. Mega spin and instant win games work similarly to slots but each round wraps up much faster. 96casino has over 500 slot titles, with full details available on each game's individual page.
Transparent & Secure Platform

Done reading the terms? Join 96casino now — safe, transparent, and built for fun

Registration is free, your first deposit comes with a 100% bonus, and all transactions are fully secure.

18+
Age Requirement
SSL
Encryption Protection
24/7
Bangla Support
0 Fee
No Withdrawal Fees
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