When you use the 96casino.click website or mobile app, we collect certain personal information from you. This Privacy Policy clearly explains how that information is collected, used, and protected.
By creating an account or using 96casino, you agree to this Privacy Policy. We recommend reading it carefully before you get started.
In Plain Terms
We use your data solely to provide you with a better experience. Your data is never sold, never shared without reason, and never used for advertising without your consent.
This policy applies to all 96casino services — including the website, mobile app, Live Chat, email, and all other communication channels.
96casino collects information in several ways. The details are outlined below:
Information Collected at Registration
- Full name & date of birth (for age verification)
- Mobile Number & Email Address
- District or Division of Residence
- Preferred username
Information Collected During Identity Verification (KYC)
- National ID (NID) or passport number and photo
- Selfie photo (where required)
- Proof of Payment Method Ownership
Automatically Collected Information
- IP Address & Device Type
- Browser Type & Operating System
- Site visit times and page information
- Game history & betting patterns (for fraud prevention)
| Data Type |
Why We Collect It |
Mandatory? |
| Full name & date of birth |
Identity & Age Verification |
Yes |
| Mobile Number |
OTP Verification & Security |
Yes |
| Email |
Notifications & Support |
Yes |
| NID / Passport |
KYC Legal Compliance |
Before Withdrawal |
| IP Address |
Fraud Prevention |
Automatic |
96casino uses your information for the following purposes:
- Account Management: Account Creation, Login Security & Identity Verification
- Service Delivery: Processing bets, gaming activity, and payments
- Security Assurance: Prevention of fraud, multiple accounts, and unauthorized access
- Customer Support: Troubleshooting, dispute resolution, and customer support
- Promotions & Bonuses: Sending you relevant offers (only with your consent)
- Legal Obligations: Compliance with licensing terms and financial regulations
- Platform Improvement: Analyzing user experience to improve our services
96casino uses your data solely for the purposes outlined above. You will be informed — and where required, asked for consent — before your data is used for any new purpose.
96casino never sells your personal data to third parties. However, limited information may be shared in the following circumstances:
Who Your Data May Be Shared With
- Payment Processors: Information necessary to confirm transactions via bKash, Nagad, and Rocket is shared with those providers. PINs and passwords are never shared.
- KYC Provider: Documents are shared with identity verification services under strict confidentiality agreements.
- IT & Security Services: Technology service providers involved in running the platform may access limited data, and are also bound by confidentiality agreements.
- Law Enforcement Agencies: 96casino is legally required to disclose information when compelled by a court order or other legal obligation.
Never Shared
96casino does not share your personal information with advertising companies, data brokers, political organizations, or any other third party without your consent.
96casino uses multiple layers of security to keep your data protected. These aren't just promises — every measure is actively in place:
- Encryption: All sensitive data stored on our servers is kept in encrypted form
- Access Control: Only designated staff can access specific data — not all employees have permission to view all information
- Regular Security Audits: External security experts conduct regular system audits
- Suspicious Login Detection: Automatic alerts are triggered when a login is detected from an unusual location or device
- Password Hashing: Passwords are never stored directly — only an encrypted hash is kept
That said, no one can guarantee 100% security on the internet. To protect your own account, use a strong password and never share it with anyone.
96casino will never ask for your password or OTP via email or phone. If anyone claims to be from 96casino and requests this information, contact our support team immediately.
The 96casino website uses cookies — small data files stored in your browser that help improve your experience and keep the site running smoothly.
Essential Cookies
Login Sessions & Security
Analytical Cookies
Site Usage Statistics
Functional Cookies
Remembering Your Language & Preferences
How to Disable Cookies
You can disable cookies through your browser settings. Keep in mind that turning off essential cookies will prevent login and other key features from working. Disabling analytical cookies, however, will not affect your core 96casino experience.
The mobile app uses similar tracking technologies. You can manage notification and data permissions from within your app settings.
96casino does not retain data longer than necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration the account is active, and for 5 years after closure (to meet legal obligations)
- Transaction Records: 7 years (as required by financial regulations)
- KYC Documents: 5 years after account closure
- Support Contact: 3 years
- Analytics Data: Up to 2 years, after which data is anonymized
Legal Obligations
Certain data must be retained for a specified period under Bangladeshi or international financial regulations. In such cases, we may not be able to fulfil a request to delete that data.
As a 96casino member, you have certain important rights over your own personal data:
Right to Access
You may request to know what personal data we hold about you
Right to Rectification
You may request corrections to any inaccurate or outdated information
Right to Erasure
You may request deletion of your data under certain conditions
Right to Restrict Processing
You may request that we stop using your data for specific purposes
Right to Data Portability
You may request a copy of your personal data at any time
Right to Opt Out of Marketing
You can opt out of promotional messages at any time
To exercise any of these rights, email us at support@96casino.click. We typically respond within 7 business days.
96casino strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If a minor has registered using false information and this comes to our attention or is reported to us, the account will be closed immediately and all collected data will be deleted.
If you believe someone under the age of 18 has created an account on 96casino, please notify us at support@96casino.click. We will take prompt action.
96casino may update this Privacy Policy from time to time — for example, when new services are introduced, laws change, or for technical reasons.
- You will be notified in advance via your registered email address for any major changes
- The date of the most recent update will always be displayed at the top of this page
- Continued use of the site after any changes will be considered acceptance of the updated policy
- You may close your account if you do not agree with the changes